How and when do I pay?

At Farmers Hill, we offer a variety of payment methods to provide our customers with a convenient and secure shopping experience. You can pay for your order using any of the following methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express (Amex)
  • Google Pay
  • Apple Pay
  • Stripe

You can select your preferred payment method during the checkout process on our website. All payments are processed securely, and we do not store your payment information.

Payment for your order will be processed at the time of placing your order, and you will receive an email confirmation once the payment has been successfully processed. If you have any questions or concerns regarding payment or need assistance with the payment process, please do not hesitate to contact our customer support team for assistance.

Can I use a Farmers Hill Gift Card for my online purchase?

Yes, you can use a Farmers Hill Gift Card for your online purchase. To use a gift card, choose the gift card option during checkout and enter the gift card code when prompted. The gift card amount will be applied to your order total. If the gift card balance is not enough to cover the total cost of the order, you can pay the remaining balance with another accepted payment method.

Additionally, gift cards may have an expiration date, so be sure to check the expiration date and use the gift card before it expires to avoid losing its value. If you have any issues using your gift card for an online purchase, you can contact Farmers Hill customer service for assistance.

Do you deliver to my area?

At Farmers Hill, delivery is a crucial part of our service, and we understand how important it is to our customers. We offer delivery services to many areas across the country, but whether or not we deliver to your area depends on the policy of the individual seller and your address. Some sellers may deliver to specific areas only, while others may offer nationwide delivery. Therefore, it's important to check the seller's policy and delivery area before placing an order.

If you're unsure whether we deliver to your area or not, you can easily check this by entering your address during the checkout process. Our system will check if the seller delivers to your area and provide you with information on the expected delivery times and fees. If we don't currently deliver to your area, we suggest checking back in the future as we are always expanding our delivery network to cover more areas.

We take pride in providing fast and efficient delivery services to our customers, and we're always looking for ways to improve. Our delivery partners are carefully selected to ensure that your orders are delivered safely and on time. If you have any questions or concerns regarding our delivery services, please don't hesitate to contact us, and we'll be happy to assist you.

What is your refunds policy?

Our refunds policy may vary depending on the seller you purchased from on our platform. Each seller may have their own unique refunds policy that is in line with their business practices and customer service standards.

It is important to note that any refunds or returns are subject to meeting certain criteria, which may vary depending on the seller's policy.

If you wish to request a refund, it is important to ensure that you meet the specific criteria set forth by the seller. This may include the item being returned within a certain timeframe, being in its original condition and packaging.

If the refund criteria are not met, the seller may not be able to honour the refund request. It is important to carefully review the seller's policy before making a purchase, and to contact our customer support team if you have any questions or concerns.

I’d like to be a Farmers Hill producer.

Thank you for your interest in becoming a producer with Farmers Hill. We are always looking to expand our network of high-quality producers, and we appreciate your desire to work with us.

To become a Farmers Hill producer, please visit our website and fill out the producer application form. Our team will review your application and get in touch with you if we think there is a potential match.

Please note that we have strict standards for our producers, and we require all applicants to meet certain criteria related to quality, sustainability, and ethical business practices. If you have any questions about these criteria or the application process, please do not hesitate to contact us for more information.



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